While Just Travel runs on resilient real-time infrastructure, temporary network interruptions or high traffic can occasionally stall a turn.
Troubleshooting Chat and Itinerary Generation Issues
Quick fixes if an AI response stalls, a network hiccup occurs, or an itinerary card fails to render.
Step-by-Step Instructions
1
Check your connection & refresh
If the thinking stream indicator spins for more than 45 seconds without updating, refresh the page. Your past messages and saved trips will remain intact.
2
Simplify overly complex prompts
Asking the AI to plan a 30-day itinerary across 10 countries in a single prompt can cause timeouts. Break very long journeys into 5-to-7 day segments.
3
Verify prompt details
Ensure dates and locations are clearly stated. If a destination is ambiguous, specify the state or country.
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